Frequently Asked Questions

Donor FAQs

What is LGBTQ Landing Page?

LGBTQ Landing Page is a 24-hour fundraising event created to rally community support for local charitable causes. This unique one-day fundraiser is being organized by Razoo and will be held on Monday, April 10th from 12:01 a.m. – 11:59 p.m. Every donation made to participating groups, organizations and causes will be matched (in a pro-rated share) through a pool of more than $100,000 in funds provided by Razoo and local individuals and businesses.

What is the goal of LGBTQ Landing Page?

  • To raise awareness of local charities, their mission and their needs;
  • To generate mission-critical operating funds for local charities;
  • To introduce new donors to our local non-profit organizations;
  • To provide a platform for local non-profit organizations to tell their stories and educate our communities about the positive impact they have in our lives.

Who can participate in LGBTQ Landing Page?

Any individual may donate. Donations to nonprofit organizations are tax deductible and irrevocable (donations will not be refunded). Contributions may be made via credit and debit card only.

How do I make a donation online?

On April 10th, click here search for the charity you want to support, then click "donate" to enter the appropriate donation information. If you have any questions or need assistance, please reach out to Razoo’s friendly customer support team: 866-437-1952 or support@razoo.com. Only donations made online with a credit or debit card or at Razoo office on April 10th will be a part of LGBTQ Landing Page.

How do I make a donation if I don’t want to give online?

Donations will be accepted at Razoo office from 8:00 a.m. – 7:00 p.m. on April 10th. Checks must be made payable to Razoo with your non-profit organization’s name in the memo line. If you are giving to several organizations we will supply you with a form that will allow you to make contributions to multiple organizations.

Is there a minimum or maximum donation?

The minimum donation is $10. There is no maximum donation limit.

How much of my donation will go to the nonprofit?

The nonprofit organization will receive the full donation, less a flat rate of 4.9%, which covers the credit card processing and Razoo.com fees. The Razoo receives no portion of these fees.

Who will receive my contact information?

The organization(s) you choose to support will receive donor name and contact information, unless the donor chooses to make an anonymous contribution. As host of LGBTQ Landing Page, the Razoo will receive contact information for donors who participate in LGBTQ Landing Page and do not give anonymously. This information is used solely to thank the donor for participating, provide the option to opt-in to receiving future notifications from Razoo, and to notify the donor of future activities.

Can I get a refund?

All donations are final and cannot be refunded.

Do I need to have an account with Razoo to donate?

No, you do not need to create an account to make a donation. However, if you plan to give multiple times during the giving day, creating an account means you only have to enter your credit card information once. Your account also collects your tax receipts in one location, enables you to track your donation, review the charities you support, and schedule future giving.

How do I get a tax receipt?

If you make your gift on-line, your tax receipt is e-mailed to you immediately by Razoo Foundation upon successful processing of your donation. To claim a donation as a deduction on your U.S. taxes, please retain your email donation receipt as an official record.If you misplace this email, you can view your giving history and receipts by logging into your Razoo account, or request a duplicate receipt by e-mailing support@razoo.com. Please include your full name, date of donation, amount of donation, and name of your designated nonprofit.

Donors who deliver their gifts to Razoo's office on April 10th can expect to receive their tax receipt by December 31, 2014.

Nonprofit FAQs

What organizations are eligible to receive donor advisements and prizes?

All non-profit organizations, 501(C)(3), schools, certain government organizations and qualified fundholders of the Razoo are eligible to participate.

How do I register my nonprofit to participate?

For more information, visit our online form.

How much of a donor’s contribution will be re-granted to my organization?

Your organization will receive the full donation, less a flat rate of 4.9%, which covers the credit card processing and Razoo.com fees. There will be no fees assessed on the incentive match pool of funds.

How will donations made on LGBTQ Landing Page be distributed?

Each donation made to your organization will be disbursed directly to your nonprofit within six weeks following LGBTQ Landing Page. Funds will be disbursed via check along with a check from the Incentive Match Pool. Donations made to fund holders at the Razoo will have their contributions deposited directly into the corresponding fund.

How do I view donor information?

Participants can access a real-time donation report by logging into your administrative account, going to your nonprofit page, and clicking the tab "donations." You can set the date filter and download this report into a .CSV file.

Razoo also provides an online disbursement report so you can cross-reference transactions in your monthly disbursement. You an access this under the "donations" tab by clicking the link "Disbursements".

Do I need to issue tax receipt to my donors?

No, donations made through Razoo will be receipted from Razoo Foundation. Donations delivered to the Razoo office on April 10th will be receipted by the Razoo. However, we do encourage you to send a thank you note to your donors letting them know how awesome they are and how much you appreciate their gift.